Shipping Policy
Last Updated: August 28, 2026
At Sheelx, we work hard to make your shopping experience simple and reliable. We carefully process and ship every order so your tools can reach you safely and efficiently.
Shipping Methods & Rates
We currently offer the following shipping options:
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | €0 – €54.99 | €6 |
| Free Shipping | €55 and above | €0 |
| VIP Fast Shipping | Any eligible order | €9 |
The available shipping options and applicable fees will be displayed at checkout based on your order and shipping destination.
Order Processing
Most orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number when tracking information is available.
Please note that orders placed during holidays, promotional periods, or periods of unusually high order volume may require additional processing time.
Estimated Delivery Time
Delivery times may vary depending on your destination, shipping method, carrier, customs processing, and other circumstances.
Estimated delivery times will be provided at checkout or in your shipping confirmation when available.
Please note that delivery estimates are not guaranteed delivery dates.
VIP Fast Shipping
VIP Fast Shipping is an expedited shipping option available for €9.
Choosing VIP Fast Shipping may reduce transit time compared with Standard Shipping. However, it does not necessarily reduce the order processing time, and actual delivery times may vary depending on the carrier and destination.
Order Tracking
Once your order has been shipped, you can track your package using the tracking number provided in your shipping confirmation email.
You can also visit our Track Your Order page to check the latest status of your shipment.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, VAT, or other local charges may apply depending on the destination country.
Unless otherwise stated at checkout, any customs duties, taxes, or other charges imposed by the destination country are the responsibility of the customer.
Customs processing may also cause delays beyond the estimated delivery time.
Delivery Issues
If your package appears to be delayed, please allow some additional time as tracking information may not update immediately.
If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, or your local delivery carrier first.
If you still cannot locate your package, please contact us at:
Please provide your order number and tracking number so that we can assist you more quickly.
Incorrect Shipping Address
Please carefully review your shipping information before completing your purchase.
If you notice an incorrect address after placing your order, contact us as soon as possible at customer@sheelx.com.
We will do our best to update the shipping information before your order is processed. Once an order has been shipped, we may not be able to change the delivery address.
Contact Us
If you have any questions about our shipping policy, please contact us:
Email: customer@sheelx.com
We are always happy to help.